Customer Service and Warranty

Southern Traditional Homes handles all of its customer services through 2-10 Home Buyers Warranty. Your home warranty starts the day your home closes!

Register Your Home

Register your home with 2-10 on their website.

For more information, call (855) 429-2109 or visit

Warranty Administration
13900 East Harvard Avenue
Aurora, CO 80014
(855) 429-2109

Customer Service

To submit warranty service requests online, go to and select ‘Sign In’. If you are a first time user, choose ‘Register/Create Account’, under ‘Homeowner’ choose ‘Register my Structural Warranty’. Once you have signed in, click “Service Requests” to submit your warranty requests.

You may also choose to submit these by email at

2-10 HBW_Maintenance Manual

FLWS Closing Letter Southern Traditional Homes, Inc. 2018

Your Warranty

Download a copy of your 2-10 Home Buyers Warranty.

Warranty Diagram